Terms & Conditions of Sale

Last updated: October 2025

1. Scope

These Terms and Conditions govern all digital product sales made through this website (the “Site”).
By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms.

2. Eligibility

You must be at least 18 years of age to purchase from this Site. By placing an order, you confirm that you are legally able to enter into a binding contract in your country of residence.

3. Orders and Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Payment is required in full at the time of order and processed securely via Stripe or PayPal.
By submitting your order, you authorize us to charge your selected payment method for the total purchase amount.

You are responsible for ensuring that the information provided at checkout—especially your email address—is accurate for delivery.

4. Digital Delivery

All products are delivered electronically. No physical items will be shipped.
Upon successful payment, you will receive immediate access via download link, portal login, or email.
If you experience delivery issues, contact us at [support@emotionrecode.com] and we will assist promptly.

5. Refund Policy

Because our products are digital and accessible immediately upon purchase, all sales are final.
Refunds will only be provided if:

The product file is defective, inaccessible, or not delivered as described; or
A duplicate order or technical billing error occurred.

Requests must be submitted within 7 days of purchase.
To request assistance or report a problem, email [support@emotionrecode.com].

This policy complies with applicable digital-goods consumer protection laws, including the U.S. FTC guidelines, Australian Consumer Law, Canadian Consumer Protection Acts, and New Zealand’s Fair Trading Act 2022.

6. License and Permitted Use

All templates, prompts, files, and materials are protected by international copyright law.
You are granted a non-exclusive, non-transferable, revocable license to use the content for your own business or personal projects.
You may not resell, redistribute, give away, or claim these materials as your own products, nor include them in any competing product, template pack, or resale bundle.

7. Disclaimers and Limitation of Liability

Our digital tools and training materials are provided for educational and informational purposes only.
We make no guarantee of income, results, or specific outcomes.
Your success depends on your own skills, actions, and business environment.

To the maximum extent permitted by law, we disclaim any liability for direct, indirect, or consequential loss or damage arising from the use—or inability to use—our products, services, or website.

8. Privacy and Data Protection

We collect minimal personal information (such as your name, email, and payment details) solely to process your order and deliver your purchase.
We do not sell, rent, or share your data with third parties.
All payments are processed through secure, PCI-compliant gateways (Stripe or PayPal).
For full details, please review our [Privacy Policy].

9. Governing Law

These Terms are governed by the laws of:

The United States (for U.S. customers)
The Commonwealth of Australia (for Australian customers)
The provinces and territories of Canada (for Canadian customers)
New Zealand (for New Zealand customers)

Any disputes shall be handled in the courts of your local jurisdiction or, at our discretion, in the State of Delaware, U.S.A.

10. Company Information

Business Name: Pandavine Media
Email: [support@emotionrecode.com]
Registered Location: Remote Office – Global Online Business